let’s suppose if you outsource your IT department to any specialized IT company.It increase your company efficiency and decrease your expense due to economy of scale and warid did that .
Warid telecom outsource its karachi base call center to TRG ( The resource Group).
TRG have expertise in managing call centers and very qualified call center agents. which enhance the reputation of warid and increase customer satisfaction to his brand.
While speaking on the occasion Mr. Muneer Farooqui, CEO Warid Telecom said:
We are pleased to partner with TRG, who have the expertise in providing world class customer services. Our objective is to further enhance the customer experience and make it worthwhile.