The State Bank of Pakistan (SBP) has taken steps to provide citizens with fresh currency notes, especially with Eid holidays at the end of the month.

To this effect, SBP has started its SMS service for the issuance of the fresh currency notes this year. The service is launched to facilitate people in acquiring new currency notes for the event of Eid-ul-Fitr.

This facility will be provided through 500 e-branches in 116 cities during Ramzan, 2016.

How to Utilize it?

To get fresh currency notes, you need to have two things:

  • Your CNIC number
  • e-Branch ID of your nearest designated bank branch

e-branch ID can be obtained by clicking this link. Note down the ID of bank branch that’s nearest to you and do following:

  1. Type: CNIC number<space>e-branch ID
  2. Send it as an SMS to 8877

Charges of sending an SMS to 8877: Rs. 2 (plus tax)

In reply to the SMS, the customer will get their redemption code, e-branch address and redemption code validity date.

The redemption code will be valid for two working days.

Once you receive the code, the customer can visit the concerned e-branch along with their original CNIC card, its photocopy and the redemption code received from 8877 to acquire the fresh notes.

Fixed Quantity of Notes

People should be mindful of the fact that in order to avoid an abuse of the system, SBP has allotted a quota of new notes which will be granted to each person.

This quota consists of:

  • Two packets of Rs. 10
  • One packet of Rs.20.
  • One packet of Rs. 50 (subject to availability)
  • One package of Rs. 100 (subject to availability)
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Precautions for Using the Service

Under the SMS service, each CNIC number and mobile phone number can only be used once.

No transaction code will be issued to the sender if they:

  • send the same CNIC/Smart card number from different mobile numbers or addresses,
  • send different CNIC/Smart card numbers from the same mobile number during the service.

Not only will this not work, but it will result in an increased cost to the sender.

For Queries and Complaints

To entertain queries/complaints of the general public, SBP-BSC has established a help desk at 111-008-877.

The help desk can be contacted through NWD code of:

  • 042 for Punjab;
  • 021 for Sindh and Balochistan;
  • 051 for Khyber-Pakhtunkhwa, Azad Kashmir, and Gilgit-Baltistan.

The help desk facility will only be available during office hours.

It is expected that the restart of the SMS service will facilitate the public in acquiring fresh currency notes for Eid-ul-Fitr in a timely and hassle-free manner.